Terms and Conditions
This website is operated by inzelane Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to inzelane Pty Ltd. Inzelane Pty Ltd offers this website, including all information, tools and services available from this site to you, the user. Use of this site indicates acceptance of all policies, terms and conditions.
Once your order is placed, we will accept that order as final and changes or cancellations cannot be made to the order unless you contact us directly. By placing an order, you agree to all the terms and conditions.
Should a product not be available at the time of placing your order, we reserves the right to contact you and advise you of your options.
Requests for additional identification
Inzelane kids take online credit card security seriously. New customers may be asked to provide additional identification, by the means of:
- A copy of the credit card used for the purchase (blocking the middle 8 digits)
- A copy of photo identification in English detailing your name and address
Following successful validation delivery will be arranged as normal. This extra security check will only be completed with first orders from new customers.
Delivery time frames provided by us are estimates only. We will notify you on the day your order leaves our premises. We are not liable for delays incurred by the delivery provider.
It is your responsibility to provide a complete and accurate delivery address. When inaccurate or incomplete delivery information is provider, re-delivery costs are at your expense.
Orders may be subject to local customs or import duty. Any associated costs are at your expense. If an order is returned to us due to non-payment or non-collection, any loss incurred by us will be on-charged to you.
Please enquire with your local authority for more information.
All products listed are described to the best of our abilities and the specifications reflect the information that has been provided to us. All care is taken to ensure this information is correct, but we cannot eliminate the possibility of error.
We reserve the right to alter the pricing at any time without notice. Orders will be charged the price at the time of ordering.
‘Offers, sales and discounts’ will not be applied retrospectively and rein-checks are not available.
All charges are processed in Australian dollars. For international orders, your Bank may have additional foreign currency charges. Please enquire at your Bank for more information regarding their fees.
Copyright and trademark
All photograph and content on this website are copyright and owned by inzelane Pty Ltd. Please contact us if you like to use any photographs or material as any unauthorised use of photographs and material is prohibited.